Health Professionals

Courses

Get your CME points here

The most in-depth courses on the operation of the Australian health system and medical billing are right here, together with courses on pharmacy, cybersecurity and more!

Attention all medical students and interns – the medical billing essentials pack is free for you!

Be the generation of doctors who get billing right from their first day on the job! Your AHPRA number and a few other details are all we need.

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All prices are ex GST

Manage Legal and Ethical Compliance
Manage Legal and Ethical Compliance
CPD CoursesHealth System LawGlobal

 

This course describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

Manage Legal and Ethical Compliance
CPD CoursesHealth System LawGlobal
$120 4 hrs
Apply Principles of Confidentiality, Privacy and Security within the Medical Environment
Apply Principles of Confidentiality
CPD CoursesHealth System LawGlobal

 

This course describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security when working within the medical environment. It covers working within accepted codes of conduct and following confidentiality, privacy and security provisions.

Apply Principles of Confidentiality, Privacy and Security within the Medical Environment
CPD CoursesHealth System LawGlobal
$150 5 hrs
Private in public
The Minute With Margaret SeriesHealth System LawAustralia

Part of the Minute with Margaret video series 13. Private in public

Private in public
The Minute With Margaret SeriesHealth System LawAustralia
FREE
How does bulk billing work?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 7. How does bulk billing work?

How does bulk billing work?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Are booking fees illegal?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 8. Are booking fees illegal?

Are booking fees illegal?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Administering Medical Accounts-The Basics
Prepare and Process Medical Accounts
CPD CoursesDelivering HealthAustralia

 

This course describes the skills and knowledge required to provide advice to patients regarding Australian fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

Administering Medical Accounts-The Basics
CPD CoursesDelivering HealthAustralia
$120 4 hrs
Maintain Patient Records
Maintain Patient Records
CPD CoursesDelivering HealthGlobal

 

This course describes the skills and knowledge required to maintain patient records within an existing medical records management system, under the supervision of a senior receptionist or practice manager.

Maintain Patient Records
CPD CoursesDelivering HealthGlobal
$120 4 hrs
Who are we?
The Minute With Margaret SeriesBuilding Health SystemsGlobal

Part of the Minute with Margaret video series 1. Who are we

Who are we?
The Minute With Margaret SeriesBuilding Health SystemsGlobal
FREE
Understanding Medicare
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 2. Understanding Medicare

Understanding Medicare
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Who owns the Medicare rebate?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 3. Who owns the Medicare rebate?

Who owns the Medicare rebate?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Differential Rebates
Part 1
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 4. Differential Rebates Part 1

Differential Rebates
Part 1
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Differential Rebates
Part 2
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 5. Differential Rebates Part 2

Differential Rebates
Part 2
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Can Doctors charge whatever they want?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 6. Can Doctors charge whatever they want?

Can Doctors charge whatever they want?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Does no gap mean no gap?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 9. Does no gap mean no gap?

Does no gap mean no gap?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Bulk billing – Follow the money
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 10. Bulk billing – Follow the money

Bulk billing – Follow the money
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Lots of hospital bills
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 12. Lots of hospital bills

Lots of hospital bills
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
How to deal with unexpected hospital bills
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 15. How to deal with unexpected hospital bills

How to deal with unexpected hospital bills
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
How does the Medicare safety net work?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 14. How does the Medicare safety net work?

How does the Medicare safety net work?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Is bulk billing public outpatients legal?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 16. Is bulk billing public outpatients legal?

Is bulk billing public outpatients legal?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Why doesn’t private health insurance cover me out of hospital?
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 17. Why doesn’t private health insurance cover me out of hospital?

Why doesn’t private health insurance cover me out of hospital?
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Known gaps
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 18. Known gaps

Known gaps
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Where to get free medical services
The Minute With Margaret SeriesBuilding Health SystemsAustralia

Part of the Minute with Margaret video series 11. Where to get free medical services

Where to get free medical services
The Minute With Margaret SeriesBuilding Health SystemsAustralia
FREE
Coordinate Business Resources
Coordinate Business Resources
CPD CoursesDelivering HealthGlobal

 

This course describes the skills and knowledge required to determine and analyse existing and required resources within health facilities, their effective application and the accountability for their use.

Coordinate Business Resources
CPD CoursesDelivering HealthGlobal
$135 4.5 hrs
Michael Marmot: The Health Gap, speaking at Melbourne Writers Festival
FreeThe Social DeterminantsGlobal

Listen to Sir Michael Marmot, author of The Health Gap, speak at the Melbourne Writer’s Festival 2016 with a focus on Indigenous Australian Health

1hr
Online
Michael Marmot: The Health Gap, speaking at Melbourne Writers Festival
FreeThe Social DeterminantsGlobal
FREE 1hr
The Health Gap: The Challenge of an Unequal World
ArticlesThe Social DeterminantsGlobal

The Health Gap: The Challenge of an Unequal World

Sir Michael Gideon Marmot, FBA, FMedSci, FRCP

The Health Gap: The Challenge of an Unequal World
ArticlesThe Social DeterminantsGlobal
15+hrs
Virtual Reality is here for health
AtOne meditation app
VideosProducts and DevicesGlobal

Virtual Reality is here for health
AtOne meditation app

4 mins
Online
Virtual Reality is here for health
AtOne meditation app
VideosProducts and DevicesGlobal
FREE 4 mins
No payments, copayments and faux payments: are medical practitioners adequately equipped to manage Medicare claiming and compliance?
ArticlesBuilding Health SystemsGlobal

No payments, copayments and faux payments: are medical practitioners adequately equipped to manage Medicare claiming and compliance?

Margaret Faux, Jonathan Wardle & Jon Adams

30 mins
Online
No payments, copayments and faux payments: are medical practitioners adequately equipped to manage Medicare claiming and compliance?
ArticlesBuilding Health SystemsGlobal
15 min
TGA regulatory compliance
FreeProducts and DevicesGlobal

One function of the Therapeutic Goods Administration (TGA) is to monitor and enforce compliance with laws that regulate medicines and medical devices in Australia. This video provides an overview of their compliance work.

2 mins
Online
TGA regulatory compliance
FreeProducts and DevicesGlobal
FREE 2 mins
Human: solving the global workforce crisis in health care
FreeHealth WorkforceGlobal

Human: solving the global workforce crisis in health care by Mark Britnell

6 mins
Online
Human: solving the global workforce crisis in health care
FreeHealth WorkforceGlobal
FREE 6 mins
About the Therapeutic Goods Administration
FreeProducts and DevicesGlobal

A simple explanation of the function that the TGA serves in the broader context of the Health portfolio

1 min
Online
About the Therapeutic Goods Administration
FreeProducts and DevicesGlobal
FREE 1 min
Medicare Billing, Law and Practice: Complex, Incomprehensible and Beginning to Unravel
ArticlesHealth System LawGlobal

Medicare Billing, Law and Practice: Complex, Incomprehensible and Beginning to Unravel

Margaret Faux, Jonathan Wardle & Jon Adams

30 mins
Online
Medicare Billing, Law and Practice: Complex, Incomprehensible and Beginning to Unravel
ArticlesHealth System LawGlobal
FREE 15 min
What is Universal health coverage (UHC)
FreeBuilding Health SystemsGlobal

Fact sheet on Universal health coverage (UHC): key facts, what is UHC, benefits of implementing UHC and WHO response

15 mins
Online
What is Universal health coverage (UHC)
FreeBuilding Health SystemsGlobal
15 min
Health systems financing: The path to universal coverage (The world health report 2010)
FreePaying for HealthGlobal

Health systems financing: The path to universal coverage (The world health report 2010)

Download from the WHO digital library

60 mins
Online
Health systems financing: The path to universal coverage (The world health report 2010)
FreePaying for HealthGlobal
15 min
Seeing a Doctor in Saudi Arabia – part 2
FreePaying for HealthKSA

We interviewed Muath, a young Yemeni living and working in Saudi on how he would go about getting a doctor’s appointment in Saudi Arabia.

1 min
Online
Seeing a Doctor in Saudi Arabia – part 2
FreePaying for HealthKSA
FREE 1 min
OpenEHR explainer
FreeBuilding Health SystemsGlobal

OpenEHR Archetypes – Thomas Beale, Ocean Informatics

33 mins
Online
OpenEHR explainer
FreeBuilding Health SystemsGlobal
FREE 33 mins
Seeing a Doctor in Saudi Arabia – part 1
FreePaying for HealthKSA

We interviewed Ahmed Emad on how one goes about getting a doctor’s appointment in Saudi Arabia.

2 mins
Online
Seeing a Doctor in Saudi Arabia – part 1
FreePaying for HealthKSA
FREE 2 mins
NSW Health, Medtech and R&D ecosystem showcase event. Australian Pavilion, EXPO 2020
FreeDelivering HealthGlobal

A major partner of the Australian Pavilion at Expo 2020 Dubai, the state of NSW showcased its most prominent and innovative health, medtech & research organisations, including Thom Soutter from Synapse Medical Services.
The event was led by the newly appointed NSW Agent General to the UK, and Senior Trade Commissioner to EU and Israel, Stephen Cartwright OAM and Moin Anwar, NSW Trade and Investment Commissioner (UAE).

6 mins
Online
NSW Health, Medtech and R&D ecosystem showcase event. Australian Pavilion, EXPO 2020
FreeDelivering HealthGlobal
FREE 6 mins
Discover Phone Telehealth
FreeDelivering HealthAustralia

In this webinar, Dr Margaret Faux from Synapse Medical, Zoe Penders from Biosymm and Coviu’s Dr Silvia Pfeiffer, provide their insights on Phone Telehealth benefits, use cases and MBS item numbers.

Online
Discover Phone Telehealth
FreeDelivering HealthAustralia
FREE 1 hr
The Latest Telehealth MBS Item Changes
FreeDelivering HealthAustralia

There have been some recent changes to MBS Telehealth Items. But what does this mean for you and your practice?
Coviu brings to you a 30 minute webinar where Medicare expert Dr Margaret Faux, CEO of Synapse Medical Services, keeps you up to date with the latest changes!
What are the telehealth MBS changes, and what do they mean for you and your practice?

Online
The Latest Telehealth MBS Item Changes
FreeDelivering HealthAustralia
FREE 30 mins
Talking HealthTech: #SWYK: Healthcare in the Middle East
FreeDelivering HealthGlobal

This ‘Share What You Know’ session was hosted by Thom Soutter from Synapse Medical Services, who shared his knowledge and experience of healthcare in the Middle East.

Within the Talking Health Tech community the #SWYK sessions are a great opportunity for members to showcase something that they are knowledgeable about that might benefit other members of the community

42 mins
Online
Talking HealthTech: #SWYK: Healthcare in the Middle East
FreeDelivering HealthGlobal
FREE 42 mins
What is Medicare? Explainer
Explainer SeriesBuilding Health SystemsAustralia

In this short video Dr Margaret Faux explains about Medicare, Australia’s universal health coverage system.

2 mins
Online
What is Medicare? Explainer
Explainer SeriesBuilding Health SystemsAustralia
FREE 2 mins
Medicare Schedule Fee Explainer
Explainer SeriesBuilding Health SystemsAustralia

Medicare schedule fee is actually not a fee. In this short video Dr Margaret Faux, explains more about what this amount of money means.

2 mins
Online
Medicare Schedule Fee Explainer
Explainer SeriesBuilding Health SystemsAustralia
FREE 2 mins
Clinical Relevance Explainer
Explainer SeriesBuilding Health SystemsAustralia

Medicare benefits are only available for clinically relevant services. In this short video Dr Margaret Faux, explains what constitutes clinical relevance.

2 mins
Online
Clinical Relevance Explainer
Explainer SeriesBuilding Health SystemsAustralia
FREE 2 mins
Answering Medicare questions is not simple! Explainer
Explainer SeriesBuilding Health SystemsAustralia

There is no simple yes or no answer to a medicare question, and in this short video Dr Margaret Faux, explains the reasons why it is so.

3 mins
Online
Answering Medicare questions is not simple! Explainer
Explainer SeriesBuilding Health SystemsAustralia
FREE 3 mins
Rationing Rules Explainer
Explainer SeriesBuilding Health SystemsAustralia

In this short video Dr Margaret Faux explains what rationing rules are, and how they are applied across Australia’s Medicare system.

4 mins
Online
Rationing Rules Explainer
Explainer SeriesBuilding Health SystemsAustralia
FREE 4 mins
Advance Health: A Roadmap for AI in Healthcare
FreeDelivering HealthGlobal

Our Advance Health session, where we heard from industry experts on the impact of AI in healthcare. Our speakers, Dr. Osama AbouElkhir, Andrew Fawcett, Brian De Francesca, and Michele Tarnaw, shared their knowledge and expertise on the various applications of AI in healthcare and the ethical implications of its use.

52 mins
Online
Advance Health: A Roadmap for AI in Healthcare
FreeDelivering HealthGlobal
FREE 1 hr
Advance Health: The future of UAE provider care
FreeDelivering HealthGlobal

Our panel of experts discussed how healthcare providers have adapted to the changing market demands in areas such as patient excellence, patient safety, the use of innovation and technology to promote better healthcare systems and providers, as well as the necessity of moving towards more environmentally friendly and sustainable practices

50 mins
Online
Advance Health: The future of UAE provider care
FreeDelivering HealthGlobal
FREE 1 hr
Advance Health: The future of UAE healthcare
FreeDelivering HealthGlobal

In our latest Advance Health session, our panel of experts focused on the UAE’s new direction in healthcare, how digitization is becoming more prominent in the field of medicine, the roles of key players in the industry and what to expect next when it comes to innovation and growth.

1 hr
Online
Advance Health: The future of UAE healthcare
FreeDelivering HealthGlobal
FREE 1 hr
Advance Health: Data Driven Care – The Digital Promise
FreeDelivering HealthGlobal

In this 22nd session of Advance Health, we looked at how digitisation and standardisation of coded-data alogorithms are becoming driving forces in the advancement and improvement of healthcare systems, both locally and globally.

1 hr 17 mins
Online
Advance Health: Data Driven Care – The Digital Promise
FreeDelivering HealthGlobal
FREE 1 hr 17 mins
Advance Health: Future of Biotech R&D in the UAE
FreeDelivering HealthGlobal

In this 21st edition of Advance Health, experts discussed the future of biotechnology in the region, from advancements in personalised medicine to the importance of genomics and data.

Advance Health was formed as a partnership by Dubai Science Park, Synapse Medical Services and Connect Communications

1 hr
Online
Advance Health: Future of Biotech R&D in the UAE
FreeDelivering HealthGlobal
FREE 1 hr