The journey of AIMAC began under the wing of Synapse Medical Services – Australia’s first provider of medical billing, transcription and administration services.

Just as technology is transforming healthcare, Synapse is transforming medical administration.

Keeping in-line with this vision, Synapse is proud to bring you the latest venture in improving the global standards of medical administration – AIMAC.

We aim to empower our learners to ask insightful questions, confront conventional ways of thinking and explore the boundaries of excellence in customer service.

AIMAC Values


We are passionate about:

  • Improving efficiencies in the delivery of medical administration services
  • Improving the experience of doctors and patients in healthcare systems around the world
  • The long term viability of healthcare systems


  • We are trustworthy and transparent in all our dealings
  • We take our role as gatekeeper for the integrity of millions of medical transactions seriously and approach medical administration with the utmost care and professionalism
  • We do what we say we are going to do
  • We respect and listen to others, nurture an inclusive work environment and challenge any form of unfair discrimination


  • We strive to exceed client expectations and seek to delight them at every opportunity
  • We use technology and innovation to maximise our own efficiency as well as that of our clients
  • We consult widely and encourage feedback so we can improve our services and become a better business

Join us in helping doctors do what they know best, patient care

View Courses




Making world-class medical administration training
and education accessible to everyone.


To promote and develop the growth of compliant and high-quality medical administration and improve the health system literacy of consumers.