Apply Principles of Confidentiality, Privacy and Security within the Medical Environment

5 hours


Apply Principles of Confidentiality

This unit describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security to own work within the medical environment.

It applies to individuals required to maintain confidentiality, privacy and security under legislation, and workplace policies and procedures in a medical environment. It covers working within accepted codes of conduct and following confidentiality, privacy and security provisions.

The course is based on the unit of competency BSBMED305 and follows the learning outcomes associated with that unit.

IMPORTANT: While this course is based on the unit of competency of BSBMED305, AIMAC is not a Registered Training Organisation (RTO). If you need to obtain a nationally recognised Statement of Attainment for BSBMED305, you should undertake this course through an RTO.


About this course

Location: Online.

Format: Includes reading, watching short videos and completing quiz style assessments.

Course length: 4 hours (approx), self-paced

Certification: Download Certificate of Completion once you have finished all modules

CPD Points: Yes. Please check with your professional organisation or college

Learning outcomes

• Ensure work is reviewed and approved by a health practitioner or senior administrator who has delegated tasks.
• Keep records up-to-date and complete tasks as required, neatly, accurately and in a timely manner.
• Seek clarification with relevant personnel of unclear or ambiguous procedures.
• Treat patients, colleagues and health practitioners with respect.
• Refer health related matters raised by patients back to medical practitioners.
• Act with honesty and integrity always.
• Communicate conflict of interest or potential conflict of interest promptly to manager or supervisor.
• Assess information and requests for information regarding what is and what is not disclosable.
• Use discretion and judgement in all communications.
• Discuss patient-related matters within the confines of the facility and with appropriate personnel only.
• Seek advice and clarification with relevant personnel where potential confidentiality issues arise in dealings with patients, their families and others.
• Store and appropriately secure patient records and other confidential documentation.
• Clearly label and store securely according to organisational policies and procedures, all documents required by legislation to be stored for certain periods.
• Ensure drugs, equipment and other materials potentially posing a work health and safety (WHS) threat to others are always stored securely.


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