Context
If my patients book a video telehealth with me online and pay prior to my consultation (given that they have a GP referral in advance) can they get a medicare rebate? Or does the payment need to occur on the same day as the consult for me to charge a 91824 (video consult) or a 91825 (for follow up). My plan is to give my patients an invoice once they pay and they would claim from Medicare. For example, if a patient books and pays for a video consult on Sunday (for a Monday session) but does the actual consult on Monday, can they claim for the consult that occurred on Monday even if the payment was on Sunday? Or do I need to tell them to pay me during or after my actual video consultation. This is very important for me since I would rather take the payment in advance before they actually do the video consultation rather than request payment during my consultation.
