MBS ANSWERS

Is an SMS or email a valid signature on the bulk bill agreement?

Context

How can I obtain the patient’s signature consenting to bulk billing over a phone call, through a telehealth video consultation or in circumstances where the patient is not required to be physically present such as case conferences?

This answer explains the intersection between the Health Insurance Act 1973 and the Electronic Transactions Act 1999 to explain why any form of digital signature is valid, providing certain criteria are met.

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RECOMMENDED RESOURCE
RECOMMENDED RESOURCE

Health Insurance Act – Cases and Commentary by Bruce Topperwien

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HOW TO AVOID THE MEDICAL BILL RIP OFF
HOW TO AVOID THE MEDICAL BILL RIP OFF
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