Context
Snapshot
This month’s reporting covers 8 Section 92 agreements effective December 2025.
Outcomes span psychology, diagnostic radiology and general practice, with repayments ranging from $30,000 to $600,000 and sanctions including counselling, reprimands and targeted disqualifications.
Total repayments across the matters: $2,071,000
Average repayment per practitioner: $258,875
Across the matters reviewed, recurring integrity risks included:
- failure to meet minimum time requirements
- billing services where patient attendance was absent
- high-volume service patterns exceeding peer benchmarks
- inadequate or retrospective clinical records
- 6 General practitioners • 1 Psychologist • 1 Radiologist
- Repayment range: $30,000 – $600,000 • Highest repayment: $600,000, paid by a GP following concerns across chronic disease management services, health assessments, skin excisions and prescribed patterns of services.
- eating disorder psychological treatment services
- chronic disease management and telehealth items
- health assessment services.
- services billed when the patient was absent despite personal attendance requirements
- minimum time thresholds not met
- inadequate clinical records
- Repayment $165,000
- Counselling
- 12-month disqualification from item 82365
- systemic billing error affecting item 55054
- co-billing of excluded items with ultrasound services.
- Repayment $30,000
- Counselling
- minimum time thresholds not met
- inadequate or retrospective clinical records
- lack of clinical indication
- unclear evidence of patient contact for phone services
- incomplete chronic disease management plans
- 80+ services on 20 or more days within a 12-month period
- 30+ phone services on 20 or more days
- inadequate documentation
- lack of clinical relevance for some services
- co-billing where necessity was unclear.
- Repayment $600,000
- Counselling and reprimand
- 12-month disqualification from selected health assessment items
- repayments from $30,000 to $600,000 • counselling by the Director or Associate Director • formal reprimands • targeted item disqualification for 12 months
- 📄 Clinical documentation and pathology evidence must support procedural complexity and billing severity.
- ⏱️ Time-based and severity-based billing models are consistently vulnerable to inflation when governance weakens.
- 💸 Financial incentives embedded in referral pathways, prescribing and treatment intensity can distort clinical decision-making.
- 🌐 Telehealth and digital care models introduce new payment integrity risks if documentation and verification controls do not scale with them.
- 🏛️ Across jurisdictions, the largest losses arise from governance failures rather than isolated misconduct.

