Medicare Compliance Pack

8 hours, self-paced


Manage Legal and Ethical Compliance

What is this about?

We have created a series of short courses to teach you everything you need to know about Medicare Compliance

Who wrote these courses?

Dr Margaret Faux

Dr Margaret Faux is a Solicitor of the Supreme Court of NSW and the High Court of Australia, having practiced law for over two decades. Margaret is an academic scholar of Medicare and health insurance law. Margaret has published in peer reviewed journals on the topic of Medicare and medical billing law, and completed her PhD on the topic of Medicare claiming and compliance. Margaret has also been administering medical billing since Medicare began (across every medical specialty), is a Registered Nurse, and the founder and CEO of global MedTech company, Synapse Medical , which operates one of the largest medical billing services in Australia via an app-based billing system with Australia’s only medical billing rules engine. Margaret is passionate about supporting health care providers with their Medicare compliance obligations and unravelling the mysteries of Medicare. She established Synapse’s training academy, The Australian Institute of Medical Administration and Compliance ‘AIMAC’ to further that purpose. AIMAC offers the only comprehensive online courses on medical billing in Australia. Margaret is considered one of Australia’s leading experts on the operation of Medicare and Australia’s health financing arrangements. She contributes widely to the national health reform debate.

Karen O’Mullane had a significant background in general, psychiatric and midwifery nursing before being admitted as a solicitor in 1998. Karen then commenced work as a medico-legal advisor and claims manager with the Medical Defence Union. In 2000, Karen moved across to United Medical Protection as a solicitor. Her practice was broad and covered a variety of jurisdictions including civil, professional conduct, coronial inquests, Medicare and medico-legal advice. Karen remained with United Medical Protection through provisional liquidation and later Avant until July 2018. In 2015, Karen became the Head of Practice, Claims, NSW where she was responsible for ensuring the State based claims team maintained a high standard of customer service in the provision of claims, medico-legal and support services to Avant and its members. Karen is one of the most experienced medico-legal advisors in Australia, having represented Doctors including those under investigation for incorrect Medicare billing and professional misconduct.



What’s in the pack?

Understanding Medicare compliance audits – includes the new shared debt recovery scheme

Record keeping requirements for Australian health professionals

Medical billing in public hospitals

Bulk billing – Medicare’s heart beat

Ethical medical billing – read the letter from a practice manager and sober up!

How the courses are conducted

The courses have been designed to be completely independent and self-paced meaning there is no need for intervention from a trainer.


Quizzes, short Q&A and MCQ throughout.

You are allowed to go back and forth in the courses and re-do quizzes multiple times


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